FAQ
Sizing & Fit
How do I choose the right size?
Our sizes are based on height. To find your correct size, convert your height into feet. For example, if you are 5'6" (168 cm), we recommend a size 56 abaya. You can also refer to our size guide for more details.
Do you have plus-size options?
Most of our abayas have a relaxed fit. We also offer a range of custom-made pieces that can be tailored to your preferred size. Additionally, our size guide provides measurements to help you choose the best fit.
What if I’m between sizes?
If you're between sizes, we recommend sizing down for an ankle-length fit or sizing up for a floor-length look.
Orders
How can I track my order?
Once your order is shipped, you will receive a tracking number via email (the one used at checkout). You can use this number to track your order.
Can I change or cancel my order after placing it?
Orders can only be modified or canceled if the order has not been fulfilled. Please contact our support team as soon as possible to make any changes.
What payment methods do you accept?
We accept major credit cards, Klarna, PayPal, Apple Pay, and Google Pay.
Product Information
What fabrics do you use?
The fabric/material used for each abaya is listed under the product description on our website. You can also contact us for more info.
How should I wash your clothes?
To maintain the quality and longevity of your abaya, we recommend washing on a low, cold setting and avoiding harsh detergents. Always check the care instructions provided for each item.
Are the colours in the pictures accurate?
We try to display our pieces as accurately as possible. However, lighting and screen settings may slightly alter the color.
Shipping & Returns
Where do you ship?
We offer worldwide shipping. If you have any specific shipping enquiries, feel free to contact us.
How long does it take to dispatch orders?
We aim to dispatch orders within 48 hours. However, during busy periods, processing times may vary.
Do you offer free shipping for international orders?
Unfortunately, we do not offer free international shipping. As a small business, we are unable to cover shipping costs for international customers.
What is your return policy?
For detailed information, please refer to our Shipping and Return Policy on our website.
Discounts & Promotions
Do you offer discounts or promotions?
Yes! We occasionally run discounts and promotions. Sign up for our newsletter to receive exclusive offers and early access to sales.
Can I buy a gift card?
We may offer gift cards in the future. Stay updated by checking our website or subscribing to our newsletter.
Restocks & Availability
Will you restock sold-out items?
If an item is out of stock, we recommend signing up for restock notifications (under the product page). Restocks depend on fabric availability and demand.